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Delivery

FREE Delivery

All blanket orders are eligible for FREE 2 working day delivery when placed before 12pm midday.

All our wool blankets are beautifully hand wrapped and packed, and shipped by Royal Mail tracked delivery. Notification of shipping will be sent via email when processed.

PLEASE NOTE – Current Royal Mail strikes may affect delivery times.

Orders of 1-3 candles will incur a delivery charge of £3.95, orders of 4+ candles are eligible for FREE 2 working day delivery when placed before 12pm midday.

 

Returns

Returns Policy

At Gather, we want you to be completely satisfied with your new wool blanket purchase. If for any reason you are not, we will gladly accept returns of unwashed and unused blankets within 14 days of receipt of your order.

Please follow these steps to process your return:

  1. Contact us at hello@gatherwool.co.uk to initiate the return process. Please include your name, order number and the reason for the return.
  2. Once your return has been approved, you will receive a returns shipping label via email.
  3. Pack the blanket securely in the original product packaging, if possible. Please include all paperwork, and accessories. All products must be returned in their original condition to ensure a full refund.
  4. Affix the return shipping label to the outside of the package and send it back to us.
  5. Once we receive your return, we will process your refund or exchange.

Please note that we do not refund shipping and handling fees and you will be responsible for the cost of return shipping unless there is a fault with the product.

If you have any questions or concerns, please do not hesitate to contact us at hello@gatherwool.co.uk

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